Privacy Policy
This explains what Campaign Reports ([Business entity name — to be confirmed]) collects, why, and what you can ask us to do with it.
What we collect
- Account data: your email, name (if provided), and workspace/agency details you enter.
- Campaign data: clients, campaigns, Instagram post links, metrics (fetched from public Instagram data where enabled, or entered manually by your agency), and uploaded assets such as your logo.
- Report events: when a public report is published, viewed, shared, or exported — used to show your agency that clients actually opened the report. Viewer logging stores basic request metadata, not viewer accounts (clients don't log in).
- Billing data: your plan, subscription status, and payment references from Razorpay. Card/UPI details are handled by Razorpay and never touch our servers.
- Usage events: product actions (campaigns created, fetches run, limit warnings) used for support and plan limits.
What we do NOT do
- We do not sell your data or your clients' data.
- We do not post to, log into, or act on your Instagram accounts — the product only reads publicly available post data when automated retrieval is enabled.
- We do not claim metrics we don't have: unavailable values render as “—” and manual entries are attributed to the agency that supplied them.
Where it lives
Data is stored in our Supabase (Postgres) project with row-level security isolating every agency workspace. Uploaded logos live in storage buckets scoped per agency. Payments are processed by Razorpay; transactional email is delivered through our email provider.
Public reports
Publishing a report creates a public page at a long, unguessable link containing the campaign data your agency chose to publish. Anyone with the link can view it. Unpublishing takes it offline. If a report contains content about you and you want it removed, use the takedown process.
Retention and deletion
- Cancelling a subscription does not delete your data; you can come back.
- You can request deletion of your workspace and all its data at any time — see Data deletion below.
- Uploaded evidence/screenshots (when that feature is used) are kept only while the related campaign exists.
Deletion requests: /data-deletion.
Contact
Privacy questions: sohanshanbhogue@gmail.com.